SECTION Title Time
§ 382.151§ 382.151 What are the requirements for providing Complaints Resolution Officials?May 27, 2026
§ 382.153§ 382.153 What actions do CROs take on complaints?May 27, 2026
§ 382.155§ 382.155 How must carriers respond to written complaints?May 27, 2026
§ 382.157§ 382.157 What are carriers' obligations for recordkeeping and reporting on disability-related complaints?May 27, 2026
§ 382.159§ 382.159 How are complaints filed with DOT?May 27, 2026
Appendix AAppendix A to Part 382—Report of Disability-Related Complaint Data May 27, 2026
Appendix BAppendix B to Part 382—Cross-Reference Table May 27, 2026