SECTION	Title	Time
§ 382.151	§ 382.151 What are the requirements for providing Complaints Resolution Officials?	Sept. 3, 2026
§ 382.153	§ 382.153 What actions do CROs take on complaints?	Sept. 3, 2026
§ 382.155	§ 382.155 How must carriers respond to written complaints?	Sept. 3, 2026
§ 382.157	§ 382.157 What are carriers' obligations for recordkeeping and reporting on disability-related complaints?	Sept. 3, 2026
§ 382.159	§ 382.159 How are complaints filed with DOT?	Sept. 3, 2026
Appendix A	Appendix A to Part 382—Report of Disability-Related Complaint Data	Sept. 3, 2026
Appendix B	Appendix B to Part 382—Cross-Reference Table	Sept. 3, 2026